Welcome to the Monthly Newsletter by Amer Kaissi 

Edition #44, August 2023

One of the issues that come up the most in my executive coaching with leaders is how to work well with other people, especially difficult ones. The book for this month- Getting Along: How to Work with Anyone (Even Difficult People) by Amy Gallo- provides some good advice.

Gallo, an expert on workplace dynamics, proposes nine principles for getting along. Here are a few that stood out and that I found helpful for myself and for the leaders that I work with:

• Focus on what you can control: Sharing our logic with others doesn’t always work. We can just invite them to think again and the rest is up to them.
• Your perspective is just one perspective: There is rarely an objective truth
• Rely on empathy to see things differently:  Research shows that people who have been wronged by a co-worker overestimate how much the wrongdoer intended to harm them. We imbue others’ actions with a lot more intent than is already there.
• Try new behaviors as an experiment: Don’t keep doing the same things over and over. Try new things and tweak as you go.
• Be curious: When someone does something bad, don’t say “here we go again, Jack is being a jerk!”. Rather, try to say: “what is going on here? Why is he acting like this?” Assume you have something new to learn. “One view of Jack is that he can be a jerk sometimes. What are other views?”

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Dr. Amer Kaissi is a Top Leadership Keynote Speaker. He speaks about leadership, teams and culture.