When AI enters human communication, leaders must become slower to assign intention, even as technology allows them to communicate faster. —————————————————————————————————————————————- “What is preventing Samantha from moving forward?”… continue

In previous articles, I have talked about our tendency as human beings and leaders to assume negative intent. When we see someone acting in a way that we… continue

A little while ago, I was teaching a graduate course in Leadership. Class started at 9:00 am, and once the students settled in their seats, I noticed that… continue

Welcome to the Monthly Newsletter by Amer Kaissi  Edition #75, March 2026 Everyone knows Brené Brown, and she is out with a new book. In “Strong Ground: The… continue

In the amazing show The Pitt, ER Chief Dr. Robby constantly clashes with the Chief Medical Officer Gloria Underwood. Gloria repeatedly reminds Robby that his ER’s patient satisfaction… continue

We live in a very negative and divided world, made worse by social media and cable news. Many employees can’t help but bring some of that negativity with… continue