In the amazing show The Pitt, ER Chief Dr. Robby constantly clashes with the Chief Medical Officer Gloria Underwood. Gloria repeatedly reminds Robby that his ER’s patient satisfaction… continue

We live in a very negative and divided world, made worse by social media and cable news. Many employees can’t help but bring some of that negativity with… continue

Let’s examine the connection between your style as a leader and the outcomes that your organization can achieve. When you display open-mindedness, teachability, and low self-focus, you empower… continue